Help – Yummysofie

Help

Please email Sofie@yummygirlphotography.com for website issues

Please let know about broken links!

TO JOIN:  Register

TO    LOG IN

LOST PASSWORD

To Cancel: Use the Dashboard or email me directly with 48 hours notice before a rebill.  Or contact CCBill.com if they are your billing company.

Most of the members that have trouble logging in are due to Username issues.  Your login Username is what you REGISTERED with me on this site, NOT CCBill.  If you cannot remember your Username, I will send you an email.   Usernames cannot be changed.

Some Issues will resolve if you Try to Clear your Cache

Clear site-specific cache in Internet Explorer 11
Launch Internet Explorer and navigate to the website for which you want to delete cookies and cache.
Press F12 to launch Developer Tools and go to the Network tab.
To clear cache for the current website, click on Clear browser cache button or press Ctrl + R.

Clear site-specific data in Internet Explorer 8, 9, and 10
Launch Internet Explorer and navigate to the website for which you want to delete cookies and cache.
Press F12 to launch Developer Tools.
Click on Cache on the Developer Tools menu bar.
From the drop down menu, select “Clear browser cache for this domain”. This will clear all the cache specific to the currently open website.
Similarly, go to Cache > Clear cookies for domain in Developer Tools to clear cookies of the current website.

Clear cache data in Edge
Open Edge and select the … icon in the top right corner of the browser window to access the Settings menu.
In the Settings menu under the Clear browsing data section, select “Choose what to clear”.
Select “Cached data and files” and then click Clear.

Clear site-specific cookies and cache in Chrome
To delete cookies and cache for a specific site in Google Chrome, follow the instructions given below:Launch Google Chrome and click on the Menu on the top right corner and click on Settings.
Scroll to the bottom and click on “Show advanced settings”.
Under Privacy section, click on Content Settings.
Under Cookies, click on All cookies and site data. It opens a new window with a list showing all stored cookies and cache.
Type the name of the website (for which you want to delete data, ex. Thomastonsavingsbank.com) in the “Search cookies” text box in the top right corner. The list is filtered showing only data from the searched domain.
Now delete individual site data by clicking on the cross at the right side, or clear everything in the filtered list by clicking on the Remove all button.

If you need a password reset, and you need help, Please email me and I will reset it for you.

I will try to respond to all emails as soon as I can, but depending on my schedule could take 24-48 hours.

xoxo.

Sofie

7 comments

  1. I cannot access anything on my iphone 7plus

  2. Everything e I go to look at videos or gallery it takes me to the register link?

  3. Lionel Sofie embrace photos isn’t working ! 🙁

  4. Sorry, the mail is just arrived…
    A kiss

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